Value Parking Manchester Reviews

Would not use again waited far to long for pickup and what you save is not worth the wait

Slow on arrival. On returning very slow to pick us up and kept telling us on the phone that the driver was stuck in traffic when he was in fact parked over the road unaware of where we were. Very disappointing compared with other airport parking services I've used like Leeds.

On arrival we were told by the security guard that the transfer bus had just left for the airport. We had to wait in our car for almost an hour before it returned. It was more than an hour after arriving at the car park when we finally set off for the airport. The long delay meant we were late for check in and were unable to sit together on the plane. On our return we had to wait 30 minutes outside for the transfer bus. They need to operate more than one bus to improve transfer times. At present I definitely wouldn't recommend.

2nd time using Value Parking. No problems, collected within a reasonable time. Would use again. Efficient.

I was waiting 40 min to transfer me to airport and 1h40min to pick me up on my return. Never again....

Simply hopeless, turned up at the office and no one was there, waited ages for a driver to come. On return flight waited nearly one hour for bus, appalling service, never again.

The price was good but unfortunately you get what you pay for. A minibus was used for transfer with no child seat provided for our 8 month old and no offer of them using ours then bringing it back for the return pick up. On arrival back to manchester we waited at the designated spot. A driver arrived and did not give our name as one he was collecting. For this reason the bus was filled with people who were waiting at the pick up after us. When we then checked with the driver he stated we were on the list! At this stage the bus was too full to accommodate us. We were then told we would have to wait for the driver to drop off those passengers and come back as there was not another bus. In total we waited nearly 2 hours to be picked up. When we were picked up this bus was not expecting us or another one of the passengers so by the drivers own admission was overfull! Needless to say we would not use value parking again.

We arrived at 4.30 am on a cold drizzly morning and were ignored for about 1/2 hr whilst the driver jump started another van from his car, then we were told to get in that one, my husband once again asked where to park the car and was snapped at "in a minute" by the time we were ready to depart the driver was in a foul mood and complained at the way the cases had been loaded, when everyone started to complain his reply was "oh just shut up all of you" then he threw all the cases back in the boot. He dropped us off without a word about pick up. When we arrived back after a 9 hour flight, we rang the number for the office - no reply, rang the mobile number - no reply, waited 15 minutes, same again, 5 minutes later a customer answered the phone and said there was no one about. We eventually got picked up over an hour later by a different driver who admitedly was much nicer, but there was no "sorry" from him - we have 4 more holidays booked for this year and would rather walk than use this company again!!!

Arrived early and given poor directions from security guard. Went to first hut which i had used before to find empty. Went back to guard still no help so then rang to find the hut was further on and they were waiting for me, so wasted nearly 30 mins hanging around. Then to top it all on the return waited 45mins at bus stop while other independent firms, eight in all, including two each from APH, Autostrong and Budget all came and picked their people up. Even budget driver said you'd be waiting 45mins and i was. Got home at midnight 10 when i had landed at manchester at 10pm and was at bus stop at 10.30pm. In a word this firm is a disaster and dont use them. They might be cheap but you get what you pay for. RUBBISH